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§ Solutions / Insurance

AI voice for insurance teams.

Vanie AI qualifies inbound leads, runs policy-renewal and premium-due reminder calls, books advisor callbacks, and answers general policy questions in 8 Indian languages — on a TRAI/DLT/DPDP-compliant stack with DND scrubbing before every dial. Regulated advice is always handed to a licensed human advisor.

Why insurance teams use it

  • Qualifies leads

    Calls new leads in seconds, captures needs and eligibility, and books a callback with a licensed advisor for the close.

  • Renewal + premium reminders

    Outbound reminder calls for renewals and premiums due, with a one-tap payment link sent on the call.

  • Books advisor callbacks

    Checks the advisor’s live calendar and books the callback during the conversation.

  • Compliant by default

    DND/NCPR scrubbing before every dial, the 10am–9pm window, DLT-registered content, and DPDP-aware logging.

What it handles

  • Lead qualification

    Qualify inbound and purchased leads on needs and eligibility, then route hot leads to an advisor.

  • Renewal + premium reminders

    Remind policyholders of renewals and premiums due, with a one-tap payment link.

  • Claim-status follow-up

    Call to update claimants on status and collect missing information, escalating to a human as needed.

  • Advisor callback booking

    Book a callback with the right licensed advisor on their live calendar.

  • Policy FAQ

    Answer general policy and process questions from your knowledge base — without giving regulated advice.

  • Win-back lapsed policies

    Re-engage lapsed policyholders and book a reinstatement conversation with an advisor.

Compliance-first, advice-safe

The agent never provides regulated financial or insurance advice. It handles qualification, reminders, and bookings, and transfers anything that needs a recommendation live to a licensed advisor — with TRAI/DLT/DPDP compliance and DND scrubbing applied to every call.

How it works

  1. 01

    Connect numbers + advisor calendars

    Bring your outbound numbers (Twilio, Exotel, or a SIP trunk), connect your advisors’ calendars (Google, Outlook / Microsoft 365, or Cal.com), and load policy FAQs and your lead or renewal list.

  2. 02

    Qualify, remind, and book

    The agent qualifies leads on needs and eligibility, runs renewal and premium-due reminders with a one-tap payment link, and books advisor callbacks — DND-scrubbed and inside the 10am–9pm TRAI window.

  3. 03

    Hand off and log

    Hot leads and anything needing regulated advice transfer live to a licensed advisor, and every call is logged with a DPDP-aware audit trail.

Pricing

Per-minute credits from ₹5.5/min base (₹7.5/min all-in with recording and post-call extraction) — no per-seat license. One credit ≈ ₹1.

Worked example: an agency running ~1,000 renewal and reminder calls a month at ~1.5 minutes each is about 1,500 minutes. At the 7.5 credits/min all-in rate that is ~11,250 credits ≈ ₹11,250/month — covered by the Scale plan (13,000 credits), with campaign tooling included.

See the full plans on the pricing page, or start free with 500 credits.

Frequently asked questions

Q.01
Does the agent give financial or insurance advice?
No. The Vanie AI agent qualifies leads, sends reminders, answers general policy questions from your knowledge base, and books a callback — anything that needs regulated advice is transferred live to a licensed human advisor.
Q.02
Is it compliant for outbound calling in India?
Yes. It scrubs DND/NCPR before every dial, stays within the 10am–9pm TRAI window, uses DLT-registered content, and logs every call with a DPDP-aware audit trail.
Q.03
Can it follow up on claims?
It can call to update claimants on status and collect missing details, then hand off to a human for anything that requires a decision or regulated guidance.
Q.04
Which languages does it speak?
It speaks 8 Indian languages including Hindi, Tamil, Telugu, Marathi, and English, switching mid-call to match the caller.