AI voice agent pricing. No surprises.
One credit ≈ ₹1 (≈ $0.012) — a single wallet for voice and chat. Voice calls 5 cr/min (Platform) or 1 cr/min (BYO) plus recording (0.5) and optional extraction (2); chat is a flat 3 cr per 24-hour conversation on any channel. Pay in INR or with international cards. Cancel anytime; 18% GST added for India billing.
What it costs: a 5-minute call ≈ ₹37.50 (≈ $0.44) all-in (7.5 cr/min on Platform), or ≈ ₹27.50 without extraction. A chat conversation is a flat 3 credits (≈ ₹3) for the whole 24-hour window, any channel. On BYO, voice is ~5 credits of talk time plus your own Gemini usage.
Per-minute credit rates.
Platform column: credits consumed when we provide the underlying AI model. BYO column: credits consumed when you supply your own API key — you also pay your provider directly.
| Feature | Platform cr / min | BYO cr / min | Saving |
|---|---|---|---|
| Voice call | 5 | 1 | -80% |
| Recording | 0.5 | 0.5 | -0% |
| Feature extraction | 2 | 1.5 | -25% |
Based on 5,000 voice-call minutes/month. Platform: 5,000 × 5 cr = ₹25,000. BYO: 5,000 × 1 cr = ₹5,000 + ~₹1,500 Gemini bill = ₹6,500. Net saving: ₹18,500 (74%). Switch your workspace to BYO in Settings → AI Provider.
Switch to BYO* BYO column: + your direct bill from the AI provider
Plans
Free Trial
Kick the tyres
₹0/month500 credits on signup
~67 voice min OR ~167 chats / mo · 200 MB · 3 docs
- 500 credits on signup (no expiry)
- Voice agents on phone + WhatsApp & Telegram chat
- Basic knowledge-base retrieval
- Community support
Starter
Freelancers, creators, solo builders
₹999/month≈ $12/mo · billed in INR
1,000 credits / month
~133 voice min OR ~333 chats / mo · 1 GB · 25 docs
- 2 team seats
- API access · standard knowledge-base retrieval
- Knowledge base · analytics · call recording
- Email support
Growth
Growing teams + agencies
₹1,999/month≈ $23/mo · billed in INR
2,200 credits / month
~293 voice min OR ~733 chats / mo · 2 GB · 100 docs
- 5 team seats
- API access · webhook events
- Standard knowledge-base retrieval
- Priority email support
- Editor's pick
Business
Mid-market call ops + product teams
₹4,999/month≈ $58/mo · billed in INR
6,000 credits / month
~800 voice min OR ~2,000 chats / mo · 10 GB · 500 docs
- 10 team seats
- BYO SIP / Twilio / Exotel trunk
- High-fidelity knowledge-base retrieval
- Priority email + chat · workspace audit log
Scale
High-volume call centres + agencies
₹9,999/month≈ $116/mo · billed in INR
13,000 credits / month
~1,733 voice min OR ~4,333 chats / mo · 50 GB · 2,000 docs
- 25 team seats
- High-fidelity retrieval · campaign engine
- Account manager · monthly review
- GST invoices · custom credit packs
Enterprise. Regulated, multi-region, 10+ seats.
- Custom volume + commitment pricing
- DPDP retention controls, PII redaction, right-to-erasure
- SSO, RBAC, IP allow-listing, audit exports
- Dedicated CSM + named onboarding engineer
Reply within one business day
What one credit buys.
Rates published as a guide. Live consumption is metered per request in your dashboard — what you see is what you pay.
| Product | Rate | Example |
|---|---|---|
| Voice call (Platform) | 5 credits / minute | A 5-min call = 25 credits |
| Voice call (BYO) | 1 credit / minute | A 5-min call = 5 credits + Gemini bill |
| Recording | 0.5 credits / minute | A 5-min call = 2.5 credits |
| Feature extraction | 2 credits / minute | Post-call summary on a 5-min call = 10 credits |
| Chat conversation | 3 credits / 24h window | WhatsApp · Telegram — same flat rate |
Need more? Top up anytime.
One-off credit packs on top of your plan. Top-up credits never expire — buy more, pay less per credit. Same wallet, same per-unit rates.
| Pack | Price | Per credit |
|---|---|---|
| 1,000 credits | ₹1,000 · ≈ $12 | ₹1.00 |
| 5,000 credits | ₹2,799 · ≈ $33 | ₹0.56 |
| 5,000 credits | ₹4,750 · ≈ $55 | ₹0.95 |
| 10,000 credits | ₹4,999 · ≈ $58 | ₹0.50 |
| 10,000 credits | ₹9,000 · ≈ $105 | ₹0.90 |
| 25,000 credits | ₹21,250 · ≈ $247 | ₹0.85 |
| 50,000 credits | ₹40,000 · ≈ $465 | ₹0.80 |
Buy top-ups from your dashboard → Billing. Larger packs carry a bigger discount; credits never expire.
Running a call centre? See per-minute pricing in context.
How the same 7.5 cr/min all-in rate maps to inbound queues, outbound campaigns, and 24/7 coverage — with the credit math worked out for high-volume teams.
Explore Vanie AI products
Common questions.
- What is a credit?
- A credit is one unit of work in a single wallet that powers both voice and chat. One credit ≈ ₹1 (≈ $0.012). A voice call bills at 5 credits per minute on Platform (we pay the Gemini bill) or 1 cr/min on BYO (you bring your own Gemini key), plus 0.5 for recording and an optional 2 for post-call extraction — so 5.5 cr/min base and 7.5 cr/min all-in on Platform. A 5-minute Platform call ≈ 37.5 credits ≈ ₹37.5 ($0.44) all-in. Chat bills a flat 3 credits per 24-hour conversation — identical on WhatsApp and Telegram, with unlimited messages inside that window. Every credit you spend is metered per request and visible in your Vanie AI dashboard.
- Do credits expire?
- No — credits do not expire while your workspace is active. Each billing cycle your plan deposits its monthly credit allowance into your single wallet; anything you do not use rolls forward, and top-up packs never expire either. Credits are consumed oldest-first, so your plan allowance is spent before any top-up balance. You are simply charged again at your next renewal for the next month’s allowance — there is no use-it-or-lose-it clock and nothing is clawed back.
- Is GST / tax included in the price?
- Prices on this page are exclusive of tax. For customers billed in India, 18% GST (CGST + SGST intra-state, or IGST inter-state) is added at checkout and Razorpay issues an automatic GST invoice in your /billing dashboard within 48 hours. Worked example: Starter lists at ₹999/mo; with 18% GST you pay 999 × 1.18 = ₹1,178.82 for the same 1,000 credits. The credit allowance and per-unit rates are unchanged by tax. If you have a registered GSTIN, add it in /billing to claim input tax credit. International customers are billed via Razorpay’s international checkout (cards auto-convert to INR); any local taxes in your country are your responsibility. Top-up packs are taxed the same way.
- What payment methods do you accept?
- All payments go through Razorpay — international and Indian cards, UPI, net banking, wallets, and EMI on supported cards. International cards are converted to INR at checkout, so you can subscribe from anywhere. GST invoices (for India billing) are auto-generated and downloadable 48 hours after payment.
- Can I cancel anytime?
- Yes. Cancellation takes effect at the end of your current billing period — no further charges, no clawback. You keep access until the cycle ends, then drop to the Free trial tier.
- Can I bring my own phone number?
- Yes, on Business and Scale. Connect a Twilio number, an Exotel trunk, or any SIP endpoint and Vanie AI will route inbound + outbound through your AI agent.
- What happens if I run out of credits mid-call?
- We never cut a call in progress. The call completes, the charge applies, and your balance can go slightly negative — settled by your next renewal or top-up. No surprise hang-ups on the caller.
- How long are recordings kept?
- Default 28 days. You can change retention from 1 day to 2 years per workspace in /admin → Privacy. Regulated verticals (BFSI/IRDAI/SEBI) can set a minimum-retention floor. DPDP erasure requests always override retention.
- Do you offer refunds?
- Subscription charges are non-refundable once a billing cycle starts; cancel before renewal to avoid the next charge. Top-up packs are non-refundable but never expire. Genuine billing errors get reversed within 7 business days — write to contact@vanieai.com.
Start free. Upgrade when it pays off.
500 free credits on signup. No card, no setup call. When you outgrow the trial, the cheapest paid plan is ₹999/mo (+ 18% GST).