§ Integrations / Twilio
Twilio AI voice agent — bring your own number.
Run Vanie AI AI voice agents on your own Twilio account. Add your Account SID and auth token, import your Twilio numbers, and bind each to a Gemini Live agent for inbound and outbound calls — no porting, billing stays on your Twilio account.
How the Twilio integration works
- 01
Add your Twilio credentials
Paste your Twilio Account SID and auth token. Your account stays yours — billing for carrier minutes remains on Twilio.
- 02
Import your numbers
Pull your existing Twilio phone numbers into the workspace. No porting, no new numbers to announce.
- 03
Bind a number to an agent
Attach a Gemini Live agent to each number for inbound, outbound, or both — then go live.
What you get
Bring your own numbers
Keep the Twilio numbers your customers already know; the agent answers and dials on them.
Inbound + outbound
One agent handles 24/7 inbound calls and outbound campaigns on your Twilio trunk.
India-ready
Pair Twilio with Exotel or BYO SIP for domestic routing, with the TRAI/DLT compliance gate applied to every call.
In-call tools
Knowledge-base answers, mid-call calendar booking, and live transfer to a human work on Twilio calls.
Frequently asked questions
- Do I keep my existing Twilio numbers?
- Yes. You import your existing Twilio numbers and the agent answers and dials on them — no porting and no new numbers to publish.
- Does it support inbound and outbound calls?
- Yes. The same Vanie AI agent answers inbound calls and runs outbound campaigns on your Twilio trunk.
- Who pays for the Twilio minutes?
- You do — Twilio carrier minutes bill on your own Twilio account. You pay Vanie AI only for the AI voice-agent credits.
- Is Twilio calling compliant in India?
- The TRAI/DLT compliance gate — DND/NCPR scrubbing, the 10am–9pm window, and a recording preamble — is applied to calls regardless of carrier. For domestic latency, many teams pair Twilio with Exotel or BYO SIP.