§ Integrations / Exotel
Exotel AI voice agent for Indian numbers.
Connect your Exotel account to Vanie AI and run AI voice agents on Indian numbers with low in-country latency. Add your Exotel credentials, bring your numbers, and the agent places and answers calls over Exotel — inbound and outbound, TRAI/DLT compliant.
How the Exotel integration works
- 01
Add your Exotel credentials
Connect your Exotel account so the agent can place and answer calls on your Exotel numbers.
- 02
Connect your numbers
Bring your Exotel virtual numbers into the workspace — inbound, outbound, or both.
- 03
Bind a number to an agent
Attach a Gemini Live agent and go live on Indian carriers with in-country latency.
What you get
India-first routing
Calls originate in-country over Exotel, which lowers carrier latency and improves answer rates on Indian numbers.
Inbound + outbound
Answer inbound calls 24/7 and run outbound campaigns on your Exotel numbers.
Dual-carrier
Run Exotel alongside Twilio or BYO SIP in the same workspace and route per region.
Compliant by default
DND/NCPR scrubbing, the 10am–9pm TRAI window, and a recording preamble apply to every Exotel call.
Frequently asked questions
- Why use Exotel for Indian calling?
- Exotel routes calls domestically, so they originate in-country with lower latency and higher answer rates than international gateways — which matters for natural, real-time voice conversations.
- Does it support inbound and outbound?
- Yes. The Vanie AI agent answers inbound calls and runs outbound campaigns on your Exotel numbers.
- Can I use Exotel and Twilio together?
- Yes. You can run Exotel alongside Twilio or your own SIP trunk in the same workspace and pick the carrier per region.
- Is it TRAI / DLT compliant?
- Yes. The compliance gate scrubs DND/NCPR before dialing, enforces the 10am–9pm window, uses DLT-registered content, and plays a recording preamble — logged with an audit trail.